Safety & Standards Of Service

Because your child's safety comes first for you and for us.

Verified & Trusted Campus Hosts

As of now, all mentors on ShadowU have been personally selected by our founding team. We know them well and have built direct relationships with each host to ensure trust, accountability, and quality.

Have a Call With Your Campus Host in Advance

If you are visiting in person, you'll have the option to speak with your mentor over a video or phone call. This lets you get to know them, ask questions, align on expectations, and customize the experience to your needs.

Direct Line of Communication

Our team stays connected during visits and is always just a call away for anything you need—big or small. During the visit, you'apos;ll have our direct contacts, a'd we'll have yours.

Safety-First Policies

From meeting in public campus spaces to having clear guidelines for both mentors and students, we've built safety into every step of the experience.

We're Here Every Step

Have a question? Need help? Just want to chat before booking? We're a small team and respond personally. This isn't a faceless tech platform. It's a mission we care deeply about.

Continuous Feedback and Improvement

We actively gather feedback after every visit to ensure that mentors maintain the highest standards of friendliness, professionalism, and reliability.